Orlando Jet Charter FAQs

Anytime. Whatever time zone you’re in or heading to, someone is available to help with your trip. We work day and night, 24/7/365.

Yes! We’ve worked with corporate flight departments to fill the gap when a replacement aircraft is needed, whether that’s a second jet for overlapping trips or something with more range than the in-house fleet can manage. It’s also useful when an aircraft becomes unavailable unexpectedly. Fractional owners use supplemental lift too, chartering outside their plan so they can spend their program hours where those hours go furthest.

Your privacy matters to us. Passenger details and flight itineraries are treated as confidential, and information is shared strictly on a need-to-know basis with the people who need it to run your trip.

A slot is prior permission from the airport and Air Traffic Control to land at a particular airport during a busy period, usually a major event when ramp space and parking are expected to be tight. In plain terms, it’s a reserved arrival window. If your trip needs one, your advisor will talk you through it. You can read more about how airport slots work.

You deal with one person rather than whoever picks up. Your advisor knows your trip, your preferences, and what you asked for last time, and stays with you from the first quote through arrival.

Because the work happens before you ever see an option. By the time a quote reaches you, we’ve already checked the operator’s certificate, read its safety record, and looked at whether the crew have genuine time on that aircraft type. We also hold a broker-level safety credential that very few brokers worldwide carry. Our safety and vetting page explains what that involves.

We’re a US-based charter broker headquartered in the Philadelphia region, with team members and affiliates around the world. We arrange flights through the Orlando-area airports regularly, and we coordinate your trip from your home airport through our operator network wherever you’re departing from. Call us for your next flight and we’ll put together a no-obligation quote.

All sorts, with very different needs. We arrange private jets for leisure and corporate travel, air cargo charter, celebrity and professional sports team transportation, relocation and evacuation assistance, and non-emergency medical charter flights. There’s more we can help with, so just ask.

Not in the sense of selling you a seat next to a stranger. We arrange completely private flights under FAR Part 135 rules, the FAA’s standard for on-demand, for-hire charter, or the foreign equivalent. By law we can only sell a flight to one entity. So if you want to put a group together and split the cost amongst yourselves, you can absolutely do that, but we contract with one person, and that person is our single point of contact and carries the financial and legal responsibility for the flight. This is separate from FAR Part 380, which covers public charters where individual seats are sold.

Every aircraft has a different baggage compartment size and weight limit, so tell us what you’re bringing when you request the quote. Baggage is generally stowed in the aft compartment or the nose. Soft-sided bags travel better if you’re trying to maximize what fits. If you’ve got fragile or oversized items, golf clubs, skis, or mobility equipment, give us a call and we’ll walk through the options.

Yes. With enough notice before your flight, we can do the legwork to help you locate and arrange ground transportation through a third-party vendor, whether that’s a luxury chauffeured sedan, a stretch limousine, a Sprinter-style van, or even an armored vehicle, to and from Orlando Executive, Orlando International, or wherever your trip starts and ends.

Not directly. We put our attention into arranging your flight properly. That said, we’ve built relationships with a number of organizations over the years, so if you need something beyond the flight, ask your advisor and we’ll point you in the right direction.

Far more than the commercial airlines serve. Around Orlando you have Orlando Executive (KORL), about three miles east of downtown; Orlando International (KMCO) for the largest aircraft, including airliner-size group charters; Kissimmee Gateway (KISM), the closest jet airport to Walt Disney World and Celebration; and Orlando Sanford (KSFB) on the north side in Sanford. Orlando Executive, Orlando International and Sanford have US Customs for private flights, while Kissimmee does not, so an international trip lands at one of the three. The airspace over Walt Disney World is restricted, so a Disney trip lands at an Orlando airport and finishes by car. Each airport and each aircraft comes with its own requirements. Runway needs are calculated by the operator for that day’s conditions, and we confirm them with the operator. We’ll get you as close to your final destination as the aircraft and the airport allow, and we’ll explain the trade-offs when we quote.

Payment is accepted in the form of a bank wire transfer, ACH transfer, or major credit card. At this time, we do not accept any forms of cryptocurrency or virtual credit cards.

• Bank Wire Transfer / ACH Payment discount: By electing to pay via Bank Wire Transfer or ACH Transfer, you will pay the amount quoted by your advisor, which includes a 5% cash payment discount.
• Credit Card Payments: If you elect to pay via personal or corporate credit card, the 5% cash discount is removed. Additionally, please note that in the event of any cancellation or refund, credit card processing fees and the 5% price difference are retained by Air Charter Advisors as non-refundable administrative costs.
• Incidental Guarantee: In addition to the payment method used for your flight, Air Charter Advisors requires a valid credit card on file as a guarantee for incidentals and operational extras (such as catering, ground transportation, pet cleaning fees, Wi-Fi, or de-icing). A temporary incidental hold (such as a $5,000 authorization) may be applied at the time of booking and released post-flight if no balances remain.

For additional questions regarding payment deadlines, wiring instructions, and cancellation policies, please reach out to your Air Charter Advisor directly or review your executed Charter Broker Agreement: Standard Terms & Conditions.

We will help you decide which aircraft to use for your flight. The variables that help determine the best fit will be based on the trip distance, the number of passengers, volume of your baggage, and aircraft/runway performance. Our goal is to narrow the options down and send you a list to choose from. You can also browse our aircraft categories to get a feel for the differences first.

Sooner is better for availability, but we’d rather not give you a firm quote too far out. Aircraft availability shifts, so the further ahead you are, the less a quote tells you. We usually suggest reaching out closer to your trip date for firmer numbers. Short notice is often workable too, sometimes the same day, depending on your routing and what’s available.

The type of ID required will depend on if your trip is 100 percent domestic, or if it is international. International trips require a valid passport and in some cases a Visa. While domestic travel may only require a compliant identification such as a REAL ID driver license. Documents required for international travel must be presented to the flight crew before boarding, and boarding will be denied without the documentation the law or customs requires.

You’ll get your charter itinerary by email. It confirms your reservation and sets out the travel dates and estimated departure times, the flight segments we’ve arranged, the aircraft type, and anything else you asked for when booking.

Mother Nature throws the occasional curveball, and around here that usually arrives as an afternoon thunderstorm in the summer months. Before departure your advisor watches for any weather advisory that might affect your schedule, and you’ll hear from us rather than finding out at the airport. The operator and the pilot in command hold the final say on takeoff and landing, and they’ll work to avoid weather where they can, though delays do sometimes happen.

Some people fly private for exactly this reason. If smoking matters to you, tell us before we quote, because not every aircraft owner permits it and it has to be arranged in advance.

It depends on the size of the aircraft. Charter aircraft run from two-seat pistons up to airliners, and as a rule the smaller the aircraft, the fewer amenities fit on board. You may hear the bathroom called the lav or lavatory. On larger aircraft it’s a fully enclosed space with a toilet, a sink, and room to change. On the smallest aircraft it may be a curtained seat or nothing at all. Ask when you’re choosing and we’ll tell you exactly what’s on the one you’re looking at.

We are very pet friendly, but not all aircraft owners are. Make sure to let us know about your pet prior to contracting. We will need to know the type of pet, your pet weight, and breed. With that, we’ll find an aircraft and an operator happy to carry them.

It means the pilots flying you meet the FAA’s FAR Part 135 requirements for on-demand, for-hire charter, and that we’ve confirmed they have real experience and are current on the specific aircraft type you’ll be a passenger on. The total flight experience a pilot may have is a good indicator of general experience – but the hours a pilot has in the particular aircraft you will be a passenger on matters – and sometimes more.

Usually a private terminal called an FBO, short for fixed-base operator. It’s the private-passenger equivalent of a commercial terminal, and it’s where private aircraft park and refuel. Most FBOs at the airports we use offer a lounge area, restrooms, and complimentary refreshments. Smaller airports may use a general aviation building or have minimal facilities, and a few have no terminal at all. Your advisor will confirm what to expect at your specific airport before you travel.

A certified air carrier, not us. We search for aircraft with minimal repositioning fees and competitive pricing wherever your trip starts, then present you with options. Once you’ve selected one, we secure it, and your itinerary tells you the operator and the tail number before you fly. We act as an agent in arranging charter flights for our customers, and the carrier flying you keeps full operational control throughout.

Depending on the size and capabilities of the specific aircraft selected, many private jets offer advanced in-flight amenities. Some features are complimentary, while others incur additional fees.

While not all aircraft feature the items below, we can arrange your charter flight to include them by request (availability varies by aircraft model, service areas, domestic versus international flights, and over-water routing):

• Wi-Fi High-Speed Internet (such as Gogo for domestic routes or Starlink/Viasat for international and over-water connectivity)
• Televisions
• Smartphone Connectivity
• Music and Entertainment Systems
• Coffee / Espresso Machines & Microwaves

Important Note: Because amenities vary significantly by aircraft (smaller light jets may have limited cabin space, lack specialized galleys, or experience signal drops), please notify your dedicated advisor of any must-have tech or catering requirements prior to booking. Any added amenities, special requests, or third-party operational costs will be billed in accordance with your Charter Broker Agreement.

Some aircraft require a flight attendant and some don’t. If you would like one on your trip, let us know before we quote, so we only show you aircraft that can carry one.